As a young technology company that was growing quickly they tried different CRM Platforms, experimented with different ticketing platforms and RMM products, hell they even went and dropped tens of thousands of dollars on one of the industry’s most widely known PSA/RMM suites. As the failures and costs mounted and largely we became less efficient at service delivery with each iteration our Group CEO made the call.

We all remember the meeting where he said “To hell with it, it cannot seriously be that hard to integrate best of breed platforms to deliver a far better outcome for our customers.” Little did we know that it was at that meeting in July of 2019 that the first glimmer began to dance across the Illuminance Labs Story – and so Govern was born.

BrokerDocs delivers you a multi-user, legislative compliant, policy, document management and customer relationship management platform. Track your renewals, follow up insurers and record your customer interactions all from your existing computer without installing a single application or purchasing a single server.

BrokerDocs runs on Amazon Web Services (AWS) across multiple Australia data centres to ensure your data is always safe and secure. We’ve designed a secure, infinitely scalable, highly available platform to ensure that even in the event of a major catastrophe you’ll never suffer from the outages that you experience with competing solutions.

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